THE LIFECYCLE OF A BUG: At ONTRAPORT, we strive to make sure that bugs have a very short lifespan. Over the years, we’ve created a detailed system for solving any issues that come up in our software. This system can be broken down into four phases. Phase 1: Identification and Escalation, Phase 2: Fixing the Problem, Phase 3: Testing, Phase 4: Deployment. Check out our latest video, Lifecycle of a Bug, to get the deep dive of how we manage bugs, including insights from our very own Engineering Team!